1. General Shipping Details
Orders received before 3 PM Eastern Time will usually ship out the same day. We ship Monday through Friday. Orders received after 3 PM or on weekends will ship on the following business day.
Orders shipped UPS can only be delivered to a physical address. We cannot send packages via UPS to a PO Box or an APO/FPO address (please use USPS options instead).
2. Free Shipping to US and Canada
If your order is over $54 and being shipped anywere in the United States (including Hawaii, Alaska and Puerto Rico) or Canada, you will receive FREE economy shipping.
- This shipping option is applicable for all orders shipped to addresses in the US and Canada. We will ship by USPS Mail with Delivery Confirmation or UPS Ground at our discretion (ground not available to HI, AK, or PR).
- Shipping discount will be applied at checkout. Estimated delivery time is 3-5 business days for continental US and 5-7 business days to HI, AK or PR. Free Shipping is not valid outside the US & Canada.
3. $4.95 Flat-Rate Shipping to US and Canada
If your order is under $54, you will receive $4.95 Flat-Rate shipping to US and Canada addresses by choosing the "Free Shipping (orders over $54 - Only $4.95 on orders under $54)"
selection within the shipping options prior to the checkout page. We will ship USPS or UPS at our discretion. This shipping option
is for the entire US (continental and HI, AK and PR) or Canada.
4. Local Pickup/Delivery
- Unless pre-approved, please call (800) 527.3712 between 8am - 8pm ET to confirm you are eligible for local delivery.
- You are welcome to pickup your order at anytime between 8am - 5pm ET at
3922 Caterra Ct, Tavares, FL 32778.
- Please call to place your order so we can have it ready for you prior to pickup.
UPS, USPS & FedEx Shipping Options
1. UPS Shipping Options & Delivery
We offer the following options for shipping with UPS:
- UPS Ground Residential [See Chart Below]
- UPS Ground Commercial [See Chart Below]
- UPS Next Day Air
- UPS 2nd Day Air
- UPS 3 Day Select
Please use the following map to determine transit time within the U.S. via UPS
- UPS Worldwide Express
- UPS Worldwide Expedited
- UPS Worldwide Express Saver
- *Customers will be responsible for customs & duty
2. FedEx Shipping Options & Delivery
We offer the following options for shipping with FedEx:
Please use the following map to determine transit time within the U.S. via FedEx
- U.S. Only
- FedEx Ground Residential
- FedEx Ground Commercial
- FedEx Express Saver [3 Day Delivery]
- FedEx 2 Day
- FedEx Standard Overnight
- FedEx Priority Overnight
- FedEx First Overnight
3. USPS Shipping Options & Delivery
We offer the following options for shipping with USPS:
- USPS Priority Mail [USA, APO, FPO & Territories]
- USPS Express Mail [USA]
- USPS Express Mail International
- USPS Priority Mail International
- USPS Global Express Guaranteed
- USPS First Class International
General Shipping Notes
- Once a package leaves our warehouse it becomes the responsibility of the carrier. The carrier is responsible for any unforeseen delays in your order's arrival. Please allow 15 business days for packages to be delivered before the Post Office considers it a lost package. After 15 business days from the ship day, contact our Customer Support at (800) 527.3712 to resolve any issues.
- Please note that we cannot cancel your order after it has been shipped. For assistance with your order, or a Return Merchandise Authorization #, please contact our Customer Support at (800) 527.3712 between 8am - 8pm ET.
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